Ticket Status Webhook

Ticket Status Update Webhook API

POST

Endpoint:[YourBaseURL]/webhooks/ticket-status-update

Note: Please provide the webhook endpoint URL where our system can send ticket status updates after ticket confirmation and issuance.

Overview

This API is used to update ticket status in your system based on the Booking Transaction ID.

Once a ticket has been successfully confirmed and issued, our system automatically triggers a webhook and pushes the ticket status update to your endpoint in real time.
All webhook requests are authenticated using our API key, which has already been shared with you for testing and live is a different key.
To verify the authenticity of each request, your system must validate the API key provided in the Authorization header as a Bearer token before processing the request.

Request Headers

Header	Value
Content-Type	`application/json`
Accept-Encoding	`application/json`
Authorization	`Bearer {api_key}`

Request Body

{
    "BookingTransactionRef": "NZ48980452471047237",
    "PNR": "ABC123",
    "AirlinesPNR": "LMN456, XYZ789",
    "BookingRefNumber": "NZ-2026-0001",
    "TicketInfoes": [
        {
            "PassengerInfo": {
                "NameElement": {
                    "FirstName": "SHARIFUL",
                    "LastName": "ISLAM,
                    "DocumentNumber": "A1234567"
                }
            },
            "TicketNumbers": [
                "ETKT1234567890",
                "ETKT1234567891"
            ]
        },
        {
            "PassengerInfo": {
                "NameElement": {
                    "FirstName": "Jane",
                    "LastName": "Smith",,
                    "DocumentNumber": "A7654321"
                }
            },
            "TicketNumbers": [
                "ETKT9876543210"
            ]
        }
    ]
}

Request Parameters

Type	HTTP Code	Response Field	Message Type	Message Example
Success	200	message	string	"Ticket Status Updated Successfully"
Validation Error	422	message	array	["The unique trans id field is required."]
Booking Not Found	422	message	array	["Air Booking Info not found"]
Ticket Not Found	422	message	array	["Ticket info not found"]
Exception Error	422	message	array	["Something went wrong..."]

Response

 
Success Response
{
    "code": 200,
    "msg": "Ticket Status Updated Successfully"
}
Error Response
{
    "code": 422,
    "message": [
        "Error message here"
    ]
}

Ticket Processing Management