Ticket Processing

Ticket Processing APIs

After successful booking, use these APIs to request ticket issuance and monitor the status of your bookings.

Ticket Request API

POST

Endpoint:[BaseUrl]/flight-ticket-request

Process Flow

Submit ticket request with BookingTransactionRef
Status changes to "TICKET IN PROCESS"
Admin processes within 20 minutes
Monitor status using flight-details API
Final status: "CONFIRMED" or "REJECTED"

Detailed Ticketing Process

Initial Request

User submits ticket confirmation request
Prerequisites:
- Valid PNR generated
- Sufficient balance available
- Within last ticketing time

Processing Phase

Status updates to "TICKET IN PROCESS"
Admin team begins processing
Maximum processing time: 20 minutes

API Interaction

System communicates with /flight-details API
Attempts to confirm ticket
Retrieves ticket number if successful

Final Outcome

Successful Scenario:

Booking Status: "CONFIRMED"
Ticket Status: "SUCCESS"
Ticket number issued

Failed Scenario:

Booking Status: "REJECTED"
Automatic refund initiated
User notified of failure

Ticket Request

{
  "BookingTransactionRef": "NZ23479361030810773"
}

Ticket Request Response

{
  "flag": true,
  "code": 200,
  "message": "Success",
  "data": {
    "Warnings": [],
    "TicketInfoes": [
      {
        "PassengerInfo": {
          "NameElement": {
            "Title": "MR",
            "FirstName": "TEST",
            "LastName": "TEST"
          },
          "ContactInfo": {
            "Email": "TEST@GMAIL.COM",
            "Phone": "7992453938",
            "PhoneCountryCode": "+60",
            "CountryCode": "MY"
          },
          "DocumentInfo": {
            "DocumentType": "passport",
            "DocumentNumber": "PASSPORT",
            "ExpireDate": "2025-10-28",
            "IssuingCountry": "MY",
            "Nationality": "MY"
          },
          "PassengerType": "ADT",
          "Gender": "Male",
          "DateOfBirth": "1999-06-09"
        }
      }
    ],
    "FlightInfo": {
      "Directions": [[{
        "Origin": "KUL",
        "Destination": "DAC",
        "PlatingCarrierCode": "BG",
        "Segments": [{
          "FlightNumber": "387",
          "Departure": "2025-01-15 02:30:00",
          "Arrival": "2025-01-15 04:20:00",
          "Duration": ["3h 50m"],
          "ServiceClass": "Economy"
        }]
      }]],
      "BookingComponent": {
        "TotalPrice": "16482.00",
        "BasePrice": "13831.00",
        "Taxes": "2602.00"
      }
    },
    "BookingStatus": "TICKET IN PROCESS",
    "PaymentStatus": "SUCCESS",
    "TicketStatus": "PENDING",
    "BookingTransactionRef": "NZ23479361030810773"
  }
}

Flight Details API

POST

Endpoint:[BaseUrl]/flight-details

Key Features

Retrieve current booking status
Get ticket numbers when issued
View passenger and flight details
Check payment status

Detailed Information

The API allows users to retrieve booking details and updates after a booking operation.

Booking Status Types:

TICKET IN PROCESS - Booking is being processed
CONFIRMED - Booking has been confirmed
REJECTED - Booking has been rejected

Ticket Status Types:

CONFIRMED - Ticket has been successfully issued
FAILED - Ticket issuance has failed

Real-time Monitoring Features:

Live booking status updates
Instant ticket status changes
Payment status tracking

Flight Details Request

{
  "BookingTransactionRef": "NZ23479523302253652"
}

Flight Details Response

{
  "flag": true,
  "code": 200,
  "message": "Success",
  "data": {
    "TicketInfoes": [{
      "PassengerInfo": {
        "NameElement": {
          "Title": "MR",
          "FirstName": "TEST",
          "LastName": "TEST"
        },
        "ContactInfo": {
          "Email": "TEST@GMAIL.COM",
          "Phone": "7992453938"
        }
      }
    }],
    "FlightInfo": {
      "Directions": [[{
        "Origin": "KUL",
        "Destination": "DAC",
        "Segments": [{
          "FlightNumber": "387",
          "Departure": "2025-01-15 02:30:00",
          "Arrival": "2025-01-15 04:20:00",
          "ServiceClass": "Economy"
        }]
      }]]
    },
    "PNR": "9F162H",
    "BookingStatus": "TICKET IN PROCESS",
    "PaymentStatus": "SUCCESS",
    "TicketStatus": "PENDING",
    "BookingTransactionRef": "NZ23479523302253652"
  }
}

Important Notes:

Monitor booking status regularly
Keep track of lastTicketingTime
Store BookingTransactionRef for reference
Implement timeout handling for long processes
Validate all responses for error messages

Last Ticketing Time Management